E-BUSINESS

eBusiness (electronic business) is using technology to improve your business processes. This includes managing internal processes such as human resources, financial and administration systems as well as external processes such as sales and marketing, supply of goods and services and customer relationships.

The way in which you manage your business relationships has not changed but the way they are referred to when using eBusiness tools has. They are becoming more often known as:

Business to business (B2B); Business to consumer (B2C) (also known as eCommerce); Government to consumer (G2C); and Government to business (G2B).